Telephone Banking
Our 24-Hour Automated Teller System
DMB Automated Telephone Teller System
Check your account balances, verify deposits, make loan inquires, and access interest rate information all by telephone. This service is available 24 hours a day at no charge to you!
Bank By Phone
Access Telephone Banking
Use any touch-tone phone to access your accounts by following these instructions. Simply press, or say, the appropriate number to make your selection.
1
Access one of these options:
- Account Information
- Funds Transfer
- Bank Information
- Check Verify
After choosing one of the above services, you will be asked to enter your account number.
2
Enter Your Information
Next, you will be asked to enter your Personal Identification Number (PIN). Initially, the last four digits of the primary account holder’s social security number or tax I.D. number must be used as the PIN. The first time you access a given account you will be required to change your PIN to any other four digit number. If your account has not been accessed within 90 days, your access is disabled and you will need to contact Financial Services to reset your Telephone Banking access.
DMB Telephone Banking will guide you step by step through your call. Press the star key (*) at any time to return to the previous menu. Say “repeat” to hear any menu selection again.
Quick Guide
For quick access, use the information below to navigate through the system. For example:
- Say Account Information or Press 1
- Say Funds Transfer or Press 2
- Say Bank Information or Press 3
- Say Check Verify or Press 4
1
Account Information
Option 1
Checking
- Withdrawal
- Deposit
- Funds Transfer
- Find Transaction
- More Options (Change your PIN here)
Option 2
Savings
- Withdrawal
- Deposit
- Funds Transfer
- Find Transaction
- More Options
Option 3
CD
- Fax
- Balance
- Interest
- Change PIN
Option 4
IRA
- Fax
- Balance
- Interest
- Change PIN
Option 5
Loans
- Advances
- Payments
- Find Transaction
- More Options
2
Funds Transfer
3
Bank Information
4
Check Verify
Mobile Banking
Access
Anywhere
